How do I clear my cache and cookies?
Clearing your cache and cookies clears out old, stored copies of websites that can sometimes cause a page to look or behave wrong — it's a normal Chrome setting, not something specific to Scam SafeGuard.
- In Chrome, click the three dots in the top-right corner.
- Click "Delete browsing data."
- At the top, choose a time range — "Last 24 hours" is usually enough to try first.
- Tick "Cookies and other site data" and "Cached images and files." You can leave "Browsing history" unticked if you'd rather keep it.
- Click "Delete data."
- Close and reopen Chrome.
A note on signing in: clearing cookies will sign you out of most websites, so you'll need to sign back in to sites like your email or online banking afterwards.
Did this fix it?
- Yes, that sorted it — great.
- I still need a hand — contact support and tell us what's still happening.