How do I pin the shield so I can always see it?
Pinning puts the Scam SafeGuard shield icon on Chrome's toolbar, so it's always visible near the address bar.
- Look at the top-right of Chrome, next to the address bar, for a puzzle-piece icon (this is the "Extensions" icon).
- Click the puzzle-piece icon. A list of your extensions will drop down.
- Find "Scam SafeGuard" in the list.
- Click the pin icon next to its name (it looks like a small map pin).
The shield icon will now stay visible on the toolbar all the time, instead of being hidden inside the puzzle-piece menu.
Did this fix it?
- Yes, I can see the shield now — great.
- I still need a hand — contact support and tell us where you got stuck.