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How do I restart Chrome (and why does it help)?

Closing Chrome completely and opening it again clears up most small glitches, including ones affecting Scam SafeGuard.

  1. Close every Chrome window you have open (not just one tab — every window).
  2. Check Chrome has fully closed. On Windows, look at the taskbar; on a Mac, check the Dock doesn't still show a green dot under the Chrome icon.
  3. If Chrome is still running in the background, right-click its icon and choose "Quit" (Mac) or "Close" (Windows).
  4. Open Chrome again as you normally would.

Why this helps: Chrome extensions sometimes get into a confused state — for example, after Chrome updates itself in the background. A full restart clears that out and lets Scam SafeGuard start fresh.

Did this fix it?

  • Yes, that sorted it — great.
  • I still need a hand — contact support and tell us what's still happening.